ok25 Platform Privacy Notice
This page describes what we collect when you use ok25 and how we keep that data protected. We collect personal information only when necessary to deliver our service — account setup, deposit processing, withdrawal verification, and fraud prevention. Your data is encrypted in transit and at rest, and we do not sell or share it with third parties outside of legal requirements or payment processing.
We at ok25 comply with data-protection principles and process your information transparently. When you log into your account on our mobile app or browser, create a deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or request a withdrawal, we handle your details with security-first discipline. This notice explains what happens to your information at every stage of your account lifecycle.
Our servers operate in secure data centres with restricted access. We encrypt all communications between your device and our platform using SSL (Secure Sockets Layer) technology. Your password is hashed, never stored in plain text, and never shared with anyone, including our support team.
What data we collect on ok25
We collect only the information necessary to operate our platform and comply with anti-money-laundering laws. When you create an account, we collect your email address, username, password (hashed), and IP address. When you deposit, we record the payment method, amount, and timestamp. When you play, we log your bets, game outcomes, and account balance changes. This data helps us detect fraud, resolve disputes, and verify the fairness of your gameplay.
Before your first withdrawal, we require identity verification. We collect a copy of your government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or official correspondence). We store these documents securely and delete them according to legal retention requirements, which vary by jurisdiction. For users in Jakarta, Bandung, Surabaya, or Medan, we comply with local data-protection standards.
We also collect information about your device and connection: your browser type, operating system, device model, and approximate location (based on IP address). This helps us optimize ok25 for your device type and detect suspicious login attempts from unusual locations.
Your data stays encrypted on ok25
All personal data on our platform is encrypted using AES-256 encryption. Your password is hashed using a secure algorithm and cannot be reverse-engineered. Payment details are tokenized and never stored on our servers in plain form.
How we use your data on ok25
We use your data for five main purposes: (1) account administration — creating your account, processing logins, and managing your balance; (2) payment processing — verifying deposits, processing withdrawals, and preventing fraud; (3) legal compliance — KYC verification and anti-money-laundering checks; (4) dispute resolution — investigating gameplay disputes or transaction issues; and (5) security — detecting unauthorized access, suspicious behaviour, and account abuse.
We do not use your data for marketing unless you opt in to receive notifications. We do not sell your data to third parties. We do not create targeted advertising profiles. We do not share your gameplay history with other websites or services. Your data remains your property and stays within the ok25 platform.
When you request a withdrawal, we share your payment details with your bank or payment provider (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) only to process the transaction. These providers are bound by their own privacy policies and data-protection obligations.
Your rights regarding your data on ok25
You have the right to request access to all personal data we hold about you. You can ask us to correct inaccurate information, to delete data that is no longer necessary, or to provide a portable copy of your data. Contact our support team to exercise any of these rights. We will respond within one business day in most cases.
You can update your email address, password, and notification preferences directly in your account settings. You can disable push notifications, opt out of marketing emails, or request that we delete your account and all associated data (subject to legal retention requirements). When you delete your account, we retain only transaction records required by anti-money-laundering regulations, which we keep for a standard retention period.
Key privacy commitments on ok25
- We encrypt all data in transit (SSL) and at rest (AES-256).
- We do not sell or share your data with third parties outside of payment processing.
- We store KYC documents securely and delete them according to legal requirements.
- You can access, correct, or delete your data by contacting our support team.
- We comply with data-protection principles and regional regulations.
Cookies, third-party services, and data retention on ok25
We use cookies and similar technologies to remember your login status, store your preferences, and analyse how you use our platform. Our cookies are encrypted and contain no sensitive information. You can disable cookies in your browser settings, but this may affect your ok25 experience. We do not use cookies to track you across other websites.
Our platform uses third-party services for specific functions: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), hosting providers, and analytics services. These providers access only the data necessary to deliver their service. Each provider has its own privacy policy, and we recommend reviewing those policies to understand how they handle your information.
We retain your account data for as long as your account is active. After you close your account, we retain transaction records for the period required by anti-money-laundering regulations (typically five to seven years, depending on your jurisdiction). We retain KYC documents for a standard period and then securely delete them. You can request deletion of non-regulatory data by contacting our support team, subject to legal retention requirements.
If we experience a data breach or security incident, we will notify affected users by email and through our platform's notification system within the timeframe required by applicable law. We maintain incident-response procedures to minimize harm and restore security as quickly as possible.
International data transfers and jurisdiction
Our servers may be located outside your country or region. When you use ok25, your data may be transferred to and processed in countries other than where you are located. These countries may have different data-protection standards than your home jurisdiction. By using ok25, you consent to your data being transferred and processed internationally as described in this notice.
We comply with applicable data-protection laws and regional regulations. If you have questions about how your data is handled, or if you wish to exercise your data rights, contact our support team. We respond to data requests in English and aim to process them within one business day.
This privacy notice applies to all users of ok25, regardless of where they access our platform. We reserve the right to update this notice at any time. We will notify you of material changes by email or through our platform. Your continued use of ok25 following notification of changes constitutes acceptance of the updated privacy notice.
For more information about our policies, see our Terms and Conditions or Legal NoticeIf you have privacy concerns or need to contact us, our support team is available in English during standard business hours.